Theyoungercar

HOW DO I RETURN AN ITEM?

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order.Please provide your order number as well as the reason for your return. Theyoungercar accepts returns up to 30 days.

HOW DO I CHANGE OR CANCEL MY ORDER?
Please contact us as soon as possible if you need to modify or cancel your order（info@theyoungercar.com）. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or canceled.

NON-DEFECTIVE STANDARD

• Customer order wrong product for his car
• Customer don’t like the product on personal reason

RETURN POLICY

• Non-defective product customers need to pay shipping.

• Return item must be in original package box, the products need to be in unused & good condition(in the same condition that you received it). Customer need to send pictures of the shipping labels on package and the pictures of the product in full view to confirm the condition.

• There will be restocking fee (20% of the order's original purchase price) been deducted from the refund for non-defective return.

IF THE RETURN IS CAUSED BY Theyoungercar, WE WILL PROVIDE THE RETURN LABEL/REFUND/EXCHANGE

• Theyoungercar sent wrong product which is different from product customer ordered, theyoungercar will provide return label and replacement/refundaccording to customers’ intention
• Theyoungercar displayed wrong description on products which customer ordered, theyoungercar will provide return label and replacement/refundaccording to customers’ intention
• Customer received damaged product, theyoungercar will provide replacement or refundaccording to customers’ intention

 RETURN/EXCHANGE CONDITIONS

• Returned items must be in the original packaging, including any accessories, manuals, and documentation. 

• Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted.

• If the condition of the product shipped back to us is not in acceptable condition, we reserve the right to not refund or exchange.

• Products that have been personalized cannot be refunded or exchanged.

What Kind of Return is Acceptable?
Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures is necessary to complete your request.

Buyers must contact us within 30 days of delivery and the following information will be provided(if buyer receive defective item/damage items):

tracking number
order number
Defect description
product photo
Photo of the shipping label on the box

REFUND POLICY

If order cancelled by us, we will provide full refund, refund can be only to original payment account which customer used to place the order.

If order cancelled before fulfilled on buyers' reason, we will refund 95% of the order amount.(there is 5% cancellation fee been deducted )

If buyer want to get refund of the order after order has been shipped out, customer can refuse the delivery and let the shipping company return the package to us. Please note that the return shipping fee will be deducted from the refund.

Please note: Shipping fee (if shipping service is provided) / Tips is not refundable. 

RETURN/EXCHANGE ADDRESS

Please email customer service to get the return address. （info@theyoungercar.com）Thank you!

Contact email：info@theyoungercar.com